First for the good: Aspinal of London products are (generally but see below) great quality and good value for money at sale prices. In addition beautifully packaged even without gift option.Now for the not so good: seem to have an issue with quality control. I have been sent two bags that were faulty and a journal that was a very different shade to that on the website. I sent journal and one bag back but reluctantly kept one bag as saw it was out of stock and loved the bag (apart from the fault). Dispatch times can also be very hit and miss.